1. Definitions
Personal Data Storage:
Conservation or custody of data in a record, bank or database.
Statistical Data:
That which, at its origin, or as a consequence of its processing, cannot be associated with an identified or identifiable holder.
Personal Data:
Personal data is considered, in accordance with applicable national legislation, any numerical, alphabetical, graphic, photographic, acoustic or any other type of information concerning identified or identifiable natural persons. The personal data that Muuvin may, to the extent applicable, collect and store in relation to Website Visitors are: full name, email and contact phone, type of person, and payment data. Personal data is obtained through the Website when the user registers or creates a personal account.
Personal Data File:
Organized set of personal data that is subject to processing, automated or not, whatever the form or modality of its creation, storage, organization and access. They shall be privately owned or publicly owned.
Registry Controller:
Any person, public or private, owner of the personal data file who decides the purpose, content, means of processing and use of the information obtained from the processing of personal data.
Data Subject:
Natural person to whom the personal data refers.
Data Processing:
Systematic operations and procedures, electronic or not, that allow the collection, conservation, ordering, storage, modification, relation, evaluation, blocking, destruction and, in general, the processing of personal data, as well as their transfer to third parties through communications, consultations, interconnections or transfers.
2. Principles applicable to personal data processing
The processing of personal data of user persons shall be subject to the following principles:
Principle of lawfulness, loyalty and transparency: user consent will be required at all times, with prior information on the purposes for which personal data is collected. Personal data will be collected for specific, explicit and legitimate purposes.
Data minimization principle: the personal data collected will be only what is strictly necessary in relation to the purposes.
Principle of accuracy and information: Personal data must be accurate and will always be updated.
Principle of integrity and confidentiality: personal data will be processed in a manner that guarantees its confidentiality and confidentiality.
3. Registry, Bank or Database Controller
The person responsible for the processing of personal data collected through the site is the customer service department.
You can contact the responsible person:
Email: support@muuvin.site
4. Collection and Registration of Personal Data and Purpose of Processing
All information requested by the Muuvin website will be stored both locally, on the user's device, and in the cloud.
We process the data we collect to ensure the security of our users, our products and services, and to personalize recommended property options and identify user preferences. This includes verifying your identity, authenticating your account, preferred areas and sectors, and search interests.
We also carry out the processing of your data to evaluate and improve the security and quality of the content on the website, adapt the application services to more precise recommendations and ensure efficient access to functionalities. In addition, data collection is used to strengthen security, which includes enforcing our policies and applicable legislation.
5. User Personal Information
If you create an account, you must provide us with certain data so that we can provide you with our services, with the purpose of identifying the user and being able to provide them while ensuring data integrity. This includes:
- Name / Username
- Phone numbers
- Email address
- Passwords
5.1 Payment Data/Information
Payment services offered through the Muuvin website belong to independent service providers who are responsible for processing payment data. You must provide us with your payment information, including your credit or debit card number, your card expiration date, CVV code and billing address.
Any claim, request for information or assistance regarding the processing of this data must be processed directly with the payment service provider.
6. Personal Data Retention Period
Personal data will only be retained for the time necessary for the purposes of its processing and, in any case, only for the period of time that the user continues to use Muuvin services. Or until the user requests its deletion.
7. Withdrawal of Consent, Correction and Deletion of Information
The user will have the right to withdraw their consent at any time. Consent can be withdrawn by contacting the provided email. You can also unsubscribe from service or marketing communications sent by email.
In case of wanting to delete their account or all of their information from the Muuvin website, the user will have the possibility to delete their account through the user configuration section within the page. Likewise, the user has the right to request the correction of any of the stored information, for this they have available the user configuration options.
8. Personal Data Recipients
Personal data of users may be shared with third parties, such as owners or administrators of properties published on the website that are of interest to the user. The owners and/or administrators will have access to the same data described in section 4 for the purpose of contacting the client interested in the properties published on the Muuvin page.
The recipient person may only use the personal data transmitted to them for the purposes that motivated the transmission.
9. Secrecy and Security of Personal Data
Muuvin commits to adopt the necessary technical and organizational measures, according to the appropriate security level for the risk of the collected data, to ensure the security of personal data and avoid destruction, loss or accidental or illegal alteration of transmitted personal data, or unauthorized access to such data. Muuvin cannot guarantee total absence of hackers or other fraudulent or forceful means of third-party access to users' personal data, in case of a security breach the person responsible for processing commits to communicate to users, without delay, the occurrence of any security violation of Muuvin platforms that puts their information at risk.
10. Rights Derived from Personal Data Processing
The user has the right, and may exercise, against Muuvin and the person responsible for data processing the following rights:
Right of access: all users have the right to have access to and obtain information about their data that Muuvin is processing and storing, and about the processing that Muuvin is performing with this information.
Right of rectification: all users have the right to have their personal data modified or updated when it is inaccurate, erroneous or incomplete.
Right of deletion: all users have the right to request the deletion of their personal data when it is no longer necessary for the purposes for which it was collected.
11. Links to Third-Party Websites
The website may include hyperlinks or links that redirect the user to third-party web pages, different from Muuvin's. In case of accessing a third-party website, the owners of this are responsible for the processing of data stored on their website and must have their own privacy policies.
12. Complaints to the Control Authority
In case the user considers that there has been a violation of current regulations or their rights, they will have the right to exercise legal actions before the Courts of Justice or user protection institutions provided by the current legislation of the Dominican Republic.